Our products are shipped directly from warehouses situated across the United States. We also provide warehousing and fulfillment services to cater to your on-demand product needs. Rest assured that we prioritize efficient and timely shipping from our well-located warehouses.

Absolutely! We've made it easy for you to ship to multiple addresses. To take advantage of this feature, please email us at orders@sunsetpromos.net with all the necessary details. We'll be delighted to assist you in fulfilling your shipment to multiple addresses.

Certainly! We offer quantity discounts for our products. Each item features pricing tiers that vary based on the order quantity. To learn more about the specific discounts available, please feel free to contact us. We'll be happy to assist you!

The security of your payment information is of utmost importance to us. You can trust that we prioritize its protection. Here's how we ensure the highest level of data security:

• We do not store any payment details on our servers.
• Our practices are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).

With these measures in place, you can have peace of mind knowing that your credit card information is handled securely and with the utmost care.

Absolutely! We offer you the opportunity to incorporate your company branding and design into our customizable promotional products. While direct imprinting may not be available for all items, we provide customization options such as ribbon and gift tags to add your personal touch. For detailed information about customization options for each gift, please refer to the description section on the respective product page.

If you have any specific inquiries regarding customization, don't hesitate to chat with us or contact us via email at info@sunsetpromos.net or by phone at 425-386-4469. Our team is dedicated to assisting you with all your customization needs!

We understand the importance of ensuring your satisfaction before placing a larger order. That's why we provide four sample options to meet your needs:

• Digital PDF mock-up: Receive a customized mock-up featuring your logo and artwork directly via email.
• Customized product sample: Order a sample that is personalized with your specific logo and artwork.
• Sample with a generic company logo and artwork: Request a sample that showcases a generic company logo and artwork.
• Generic sample with no customization: Blank sample without any specific customization.

The majority of our products offer Screen Printing as a customization method for our products. However, we also provide additional printing methods to meet various needs. If you have specific inquiries about the available customization methods for a particular product, we encourage you to chat with us, send an email to info@sunsetpromos.net, or give us a call at 425-386-4469. Our team is here to provide you with the information you need to make the best customization choices for your desired products.

When you choose to customize a product with your own design or branding, a one-time set-up fee is necessary. The specific set-up fee varies depending on the product. It's important to note that set-up fees may also apply to custom greeting cards and other available customizations.

When you choose customization, it's important to consider the impact on the overall lead time. Customized products generally require an additional 7-10 business days to account for design approval, processing, and production. However, the exact duration may vary depending on the order quantity.

To ensure you have accurate arrival date options while considering the customization process, we calculate the earliest delivery date by factoring in the additional time required for customization. This allows us to provide you with a clear estimate and helps you make informed decisions about when you can expect your customized products to arrive.

We have established partnerships with trusted shipping carriers such as UPS, USPS, and FedEx. The availability of specific shipping carriers and methods for your order depends on the requirements of each individual product. For example, certain products, like fresh food items, may necessitate overnight shipping for optimal freshness.

You can be confident that we will carefully select the most suitable carrier and method to accommodate your specific order requirements. Rest assured that we prioritize the safe and efficient delivery of your items.